Why Choose enkompas as your Managed IT Services Provider in Pittsburgh?
24/7 Proactive Support: Around-the-clock monitoring and after-hours maintenance, minimizing downtime and ensuring 95% customer satisfaction.
Fast Issue Resolution: 68% of user tickets resolved same day, backed by a 30-minute SLA acknowledgment.
Dedicated Project Teams: Expert handling of PC builds, network upgrades, and server optimizations tailored to your goals.
Strategic Relationship Managers: Proactive planning and advocacy with regular check-ins to reduce IT issues by 10-20% within 3 months.
Comprehensive Expertise: Supporting 70 companies and 5,600 end users across healthcare, manufacturing, and more.
Experience exceptional support with our high client retention rate and reliable service guarantees.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
IT Solutions That Fit You
Our expert teams tailor strategies to your industry, optimizing your IT environment to meet unique needs and drive long-term success.
A Partner You Can Count On
Dedicated RMs ensure proactive planning, open communication, and IT alignment with your business goals for seamless, reliable support.
Keep Your Business Running Smoothly
Enjoy 24/7 monitoring and fast issue resolution to minimize downtime, boost productivity, and let you focus on growing your business.
Experience seamless IT management with our certified team that resolves issues efficiently.
Reduce downtime with proactive IT management handled by a Microsoft-certified team that keeps your systems running smoothly.
Optimize your IT strategy with expert consultants who deliver tailored solutions to boost efficiency and cut costs.
Resolve IT issues quickly with a responsive helpdesk, connecting you to certified experts for immediate support.
Ensure seamless operations with proactive IT support, closing 68% of tickets on the same day for quick issue resolution.
Boost performance with expert network support, optimizing systems with a dedicated team to reduce downtime effectively.
Elevate your business with scalable cloud solutions, and a team that supports private, public, and hybrid environments.
Protect your data with cutting-edge cybersecurity services, reducing threats with real-time monitoring and defense strategies.
Accelerate growth with digital transformations that have improved operational efficiency for our clients.
Safeguard your operations with business continuity planning, achieving a high uptime and ensuring rapid recovery during disruptions.
Achieve seamless IT operations. Our low leadership turnover demonstrates our commitment, ensuring reliable and consistent managed services.
Enhance your business efficiency by partnering with a stable team. Our executive leadership has decades of experience, grooming us into a top managed services provider.
Boost productivity with our seasoned team. Our expert relationship managers employ strategic planning to minimize disruptions, offering a tailored approach to IT solutions.
Experience reliable support and solutions tailored to reduce downtime and enhance productivity effortlessly.
Unlock comprehensive solutions tailored to your needs with our local experts.
Managed IT services provide a proactive approach to technology management. You gain access to a team of experts who monitor and manage your IT infrastructure 24/7, ensuring uptime and reliability. This can result in reducing unexpected downtime substantially. Furthermore, with our services, you can focus on your core business activities without worrying about tech issues. Our dedicated team keeps your systems up-to-date, securing your network from cyber threats. Managed IT services not only enhance operational efficiency but also offer predictable budgeting, ensuring there are no surprise costs.
Cybersecurity is a top concern for small-to-mid-sized businesses. Managed IT services offer robust security measures, including firewall protection, regular security audits, and threat intelligence to safeguard your data. With our presence, we tailor our solutions to your specific needs, ensuring your sensitive information remains secure. Rapid threat detection and response are integral with our service, minimizing potential breaches. Additionally, we provide employee training to strengthen your first line of defense. You’ll have peace of mind knowing your cybersecurity is handled by seasoned professionals who are always one step ahead of evolving threats.
Your business is unique, and so are its IT needs. Managed IT services are specifically designed to be flexible and scalable, growing alongside your business. Whether you need to increase data storage, enhance network capabilities, or integrate new applications, our solutions adjust seamlessly. You avoid over-investing in unnecessary resources. Instead, you pay for exactly what you need. With us, you have the freedom to expand without IT constraints, ensuring technology supports your business goals efficiently and effectively. We help you stay agile with technology that adapts to your pace.
Our managed IT services provide round-the-clock support availability, ensuring your business operations run smoothly. Service level agreements (SLAs) guarantee response times and issue resolution benchmarks. With our services, you have access to a local team that understands your unique business environment. Whether it’s midnight server issues or midday software glitches, we’re just a call or ticket away. You benefit from responsive, knowledgeable support that minimizes downtime. Our proactive monitoring means we often address problems before you even notice them. Reliable IT support means you can focus on business, not IT setbacks.
Compliance is crucial, and navigating regulations can be complex. We ensure your IT infrastructure adheres to these regulations through regular audits and assessments. Our solutions include data protection strategies and logging systems to track compliance activities. With our support, you mitigate the risk of non-compliance penalties and safeguard your reputation. We’ll guide you through the regulatory maze, ensuring your systems align with best practices and legal requirements, securing both your data and your peace of mind.
Leverage decades of experience in IT services to resolve technical hurdles swiftly and efficiently.
Gain a proven cybersecurity partner when you work with us. We are SOC Type 2 Certified, and provide compliance consulting.
Work with a reliable partner that supports Access Services, National Aviary, EG Conley, Mainstay Life Services, and LakeShore Community Services.
Start seeing results faster thanks to a 30-day go-live for essential items.
Build a long-term partnership with a company that puts client satisfaction topmost and exceeds expectations every time.