Life Sciences IT Services

Bridge resource gaps and ensure compliance with expert IT support built for life sciences.

Close resource gaps with 24/7 support and a dedicated project team, 68% of tickets resolved same day.

Stay compliant with proactive security and regulatory guidance, SOC Type 2 certified and HIPAA-ready.

Accelerate onboarding with streamlined processes, go-live in 30 days, full transition in 90 days.

Drive productivity with a 50% first-call resolution rate and weekly check-ins for continuous improvement.

Gain confidence with a dedicated relationship manager and 95% customer satisfaction across 70+ companies.

Request a Quote for our Life Sciences IT Services

Our Clients

See Why Leading Life Sciences Organizations Trust enkompas

Real results in uptime, compliance, and streamlined IT for research and clinical operations.

enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.

Sue Steege
President & CEO, Access Services

From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.

Randy J. Krakoff
CFO, National Aviary

We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.

Jeff Conley
Chief Operating Officer, EG Conley, P.C.

Life Sciences IT Services That Drive Results

Comprehensive solutions for research, clinical, and lab IT needs

Managed IT Services

Get comprehensive managed IT services tailored to life sciences, covering help desk support, infrastructure, and compliance so your research and operations never slow down.

24/7 Helpdesk Support

Benefit from 24/7 helpdesk support and proactive monitoring, ensuring rapid resolution of technical issues and reducing costly downtime in sensitive environments.

Dedicated Project Teams

Dedicated project teams handle PC builds, server upgrades, and network realignment, seamlessly bridging resource gaps and accelerating your technology initiatives.

Streamlined Onboarding

Streamlined onboarding includes a complimentary environment consultation, on-site walkthrough, and a custom transition plan for a smooth start and minimal disruption.

Regulatory Compliance Consulting

Receive expert guidance on HIPAA, FDA, and other regulatory compliance, safeguarding data, and supporting your critical life sciences workflows.

Cybersecurity & Risk Management

Proactive cybersecurity solutions, patching, updates, and risk prevention, protect your data and operations, managed by SOC Type 2 certified professionals.

Relationship Management

Benefit from dedicated relationship management, with regular meetings and advocacy to ensure IT aligns with your goals and drives long-term value.

Reporting & Analytics

Custom reporting and analytics keep you informed on system health, ticket resolution, and compliance status, supporting smart, data-driven decisions.

Cloud & Infrastructure Management

Scalable cloud and infrastructure management ensures your IT environment grows with your organization, supporting up to 3,000 employees and complex workflows.

Proven Metrics That Set Life Sciences IT Apart

95%

Customer satisfaction rating

5,600

End users supported

68%

Tickets resolved same day

Transforming Life Sciences IT Services for enhanced compliance and operational efficiency in research environments.

Transform Your Life Sciences IT for Compliance and Efficiency

Life Sciences IT Services from enkompas deliver seamless, compliant, and secure technology environments so your research, clinical, or laboratory operations never miss a beat. Benefit from a dedicated relationship manager, project teams, and a robust help desk, all guided by strict SLAs and deep industry expertise. Experience the confidence of working with Pennsylvania’s most technically gifted and responsive MSP, trusted by leading organizations in the field.

Tailored Life Sciences IT Services addressing diverse challenges in the industry for optimal solutions and support.

Comprehensive IT Solutions for Every Life Sciences Challenge

  • End-to-end managed IT services tailored for research and clinical environments.
  • 24/7 support with proactive monitoring, patching, and risk prevention outside of business hours.
  • Dedicated project teams to fill resource gaps and drive technology upgrades efficiently.
  • Compliance-first approach with expertise in HIPAA, FDA, and industry regulations.
  • Streamlined onboarding and regular check-ins for ongoing improvement and partnership.

Request Your Life Sciences IT Consultation Today

Unlock greater uptime, data security, and research productivity with a tailored IT consultation.

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Collaborative team discussing strategies for effective Life Sciences IT Services and measurable outcomes.

Experience Measurable Results and Trusted Partnership

Confidently advance your mission with proven leadership, rapid response times, and measurable results. Enjoy an average customer satisfaction rating of 95%, immediate issue acknowledgment, and 68% of user tickets resolved the same day. With over 25 years in business and 5600 end users supported, you get long-term reliability and partnership-driven support for every phase of your IT journey.

Get Answers to Life Sciences IT Service Questions

Life Sciences IT Services from enkompas offer tailored, end-to-end technology support for research, clinical, and laboratory environments. You get access to 24/7 helpdesk support, dedicated project teams, and experienced relationship managers who understand your industry’s unique needs. With strict SLAs and proven expertise, your IT infrastructure is secured, compliant, and always ready to advance your mission.

enkompas provides complete onboarding for life sciences organizations, including a complimentary environment consultation, a detailed on-site assessment, and a personalized onboarding roadmap. You’ll receive weekly calls during setup and ongoing check-ins with a dedicated relationship manager, ensuring smooth transitions and continuous improvement for your IT systems and compliance needs.

Yes, Life Sciences IT Services from enkompas include robust data security, compliance, and backup solutions. The team is experienced in HIPAA, FDA, and other regulatory mandates, with proven processes to safeguard sensitive data and maintain uptime. Services include proactive monitoring, rapid response, and custom solutions for secure research and clinical operations.

enkompas stands out by offering a dedicated relationship manager, specialized project teams, and a proactive, partnership-driven approach. Every client benefits from customized solutions, 24/7 support, and a proven track record of rapid response and high first-call resolution rates, ensuring your unique life sciences IT needs are always addressed efficiently.

Yes, your life sciences organization will receive a detailed service level agreement (SLA) outlining response times, resolution commitments, and project deliverables. This ensures transparency and accountability for all IT support, so you know exactly what to expect for issue resolution, system uptime, and ongoing service quality.