Bridge resource gaps and ensure compliance with expert IT support built for life sciences.
Close resource gaps with 24/7 support and a dedicated project team, 68% of tickets resolved same day.
Stay compliant with proactive security and regulatory guidance, SOC Type 2 certified and HIPAA-ready.
Accelerate onboarding with streamlined processes, go-live in 30 days, full transition in 90 days.
Drive productivity with a 50% first-call resolution rate and weekly check-ins for continuous improvement.
Gain confidence with a dedicated relationship manager and 95% customer satisfaction across 70+ companies.
Real results in uptime, compliance, and streamlined IT for research and clinical operations.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
Comprehensive solutions for research, clinical, and lab IT needs
Get comprehensive managed IT services tailored to life sciences, covering help desk support, infrastructure, and compliance so your research and operations never slow down.
Benefit from 24/7 helpdesk support and proactive monitoring, ensuring rapid resolution of technical issues and reducing costly downtime in sensitive environments.
Dedicated project teams handle PC builds, server upgrades, and network realignment, seamlessly bridging resource gaps and accelerating your technology initiatives.
Streamlined onboarding includes a complimentary environment consultation, on-site walkthrough, and a custom transition plan for a smooth start and minimal disruption.
Receive expert guidance on HIPAA, FDA, and other regulatory compliance, safeguarding data, and supporting your critical life sciences workflows.
Proactive cybersecurity solutions, patching, updates, and risk prevention, protect your data and operations, managed by SOC Type 2 certified professionals.
Benefit from dedicated relationship management, with regular meetings and advocacy to ensure IT aligns with your goals and drives long-term value.
Custom reporting and analytics keep you informed on system health, ticket resolution, and compliance status, supporting smart, data-driven decisions.
Scalable cloud and infrastructure management ensures your IT environment grows with your organization, supporting up to 3,000 employees and complex workflows.
Customer satisfaction rating
End users supported
Tickets resolved same day
Life Sciences IT Services from enkompas deliver seamless, compliant, and secure technology environments so your research, clinical, or laboratory operations never miss a beat. Benefit from a dedicated relationship manager, project teams, and a robust help desk, all guided by strict SLAs and deep industry expertise. Experience the confidence of working with Pennsylvania’s most technically gifted and responsive MSP, trusted by leading organizations in the field.
Unlock greater uptime, data security, and research productivity with a tailored IT consultation.
Confidently advance your mission with proven leadership, rapid response times, and measurable results. Enjoy an average customer satisfaction rating of 95%, immediate issue acknowledgment, and 68% of user tickets resolved the same day. With over 25 years in business and 5600 end users supported, you get long-term reliability and partnership-driven support for every phase of your IT journey.
Life Sciences IT Services from enkompas offer tailored, end-to-end technology support for research, clinical, and laboratory environments. You get access to 24/7 helpdesk support, dedicated project teams, and experienced relationship managers who understand your industry’s unique needs. With strict SLAs and proven expertise, your IT infrastructure is secured, compliant, and always ready to advance your mission.
enkompas provides complete onboarding for life sciences organizations, including a complimentary environment consultation, a detailed on-site assessment, and a personalized onboarding roadmap. You’ll receive weekly calls during setup and ongoing check-ins with a dedicated relationship manager, ensuring smooth transitions and continuous improvement for your IT systems and compliance needs.
Yes, Life Sciences IT Services from enkompas include robust data security, compliance, and backup solutions. The team is experienced in HIPAA, FDA, and other regulatory mandates, with proven processes to safeguard sensitive data and maintain uptime. Services include proactive monitoring, rapid response, and custom solutions for secure research and clinical operations.
enkompas stands out by offering a dedicated relationship manager, specialized project teams, and a proactive, partnership-driven approach. Every client benefits from customized solutions, 24/7 support, and a proven track record of rapid response and high first-call resolution rates, ensuring your unique life sciences IT needs are always addressed efficiently.
Yes, your life sciences organization will receive a detailed service level agreement (SLA) outlining response times, resolution commitments, and project deliverables. This ensures transparency and accountability for all IT support, so you know exactly what to expect for issue resolution, system uptime, and ongoing service quality.