Application Managed Services
Bridge resource gaps and drive efficiency with expert, proactive application management.
Eliminate IT bottlenecks, 68% of all user tickets are resolved same day, improving productivity fast.
Minimize downtime with true 24/7 support, including patching and updates outside business hours.
Gain peace of mind with a 30-minute SLA for issue acknowledgement and dedicated relationship management.
Accelerate onboarding, go live in 30 days, with comprehensive onboarding completed in 90 days.
Benefit from proven expertise, 25+ years in business and a 95% customer satisfaction rating.
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Clients Trust Application Managed Services for Results
See how real organizations benefit from expert management, fast response, and measurable outcomes.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
President & CEO, Access Services
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
CFO, National Aviary
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
Chief Operating Officer, EG Conley, P.C.
Detailed Application Managed Services Breakdown
Comprehensive Application Monitoring delivers real-time oversight of your critical systems, ensuring issues are detected and addressed before they impact your business. With 24/7 monitoring, automated alerts, and proactive incident response, you benefit from continuous application health and performance. This approach reduces downtime, minimizes disruptions, and supports compliance, all backed by a highly skilled technical team.
Expert Help Desk Support gives you direct access to a robust team of Tier I, II, and III technicians for fast, knowledgeable assistance. Whether it’s troubleshooting, ticket resolution, or escalations, your end users receive immediate attention. With a 30-minute SLA for acknowledgement and a 68% same-day resolution rate, your business stays productive and stress-free.
Dedicated Project Management ensures application upgrades, migrations, and integrations are executed smoothly. Project teams collaborate with your relationship manager to plan, budget, and deliver custom solutions, such as server upgrades or network realignments. This reduces resource gaps, streamlines timelines, and maximizes value from your technology investments.
Relationship Management provides a single point of contact who advocates for your needs, coordinates services, and ensures proactive communication. Regular check-ins, strategic planning, and transparent reporting keep your goals on track, while prompt escalation of issues guarantees a seamless service experience.
Industry-Specific Expertise means your applications are supported by professionals who understand your sector’s unique requirements. Whether you’re in healthcare, manufacturing, or another specialized field, solutions are tailored to your compliance, software, and integration needs for maximum operational benefit.
Streamlined Onboarding & Transition offers a guided, structured process that minimizes disruption and ensures a fast go-live. Weekly calls, documentation reviews, and milestones guarantee a smooth transition, typically going live within 30 days and achieving full integration in 90 days or less.
See the Proven Impact of Application Managed Services
Customer satisfaction rating
End user tickets resolved same day
Years of MSP experience
Maximize Application Performance and Reduce Downtime
Experience seamless, proactive application management that keeps your business running smoothly. Application Managed Services provide dedicated teams to monitor, support, and optimize your software environment, freeing your staff to focus on strategic goals. Enjoy the confidence of predictable SLAs, robust technical expertise, and a relationship-driven approach that adapts to your evolving needs.
Comprehensive Support Tailored to Your Business
- 24/7 monitoring and support to catch and resolve issues before they disrupt operations.
- Dedicated help desk and project teams that respond quickly and resolve 68% of tickets same day.
- Streamlined onboarding with weekly calls and a comprehensive 90-day integration process.
- Relationship managers who advocate for your needs and ensure seamless communication.
- Tailored solutions for industry-specific applications and complex environments.
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Experience proactive management and dedicated support for your business-critical applications.
Strategic Value for Long-Term Business Growth
Get the strategic advantage of expert-led application management. With experienced leadership and low turnover, your business benefits from stability, deep technical skill, and a true partnership approach. Transparent contracts, measurable results, and a proven history of client satisfaction make this service a smart investment for sustainable growth.
Frequently Asked Questions About Application Managed Services
Application managed services provide ongoing support, maintenance, and optimization for your business applications. This means you get proactive updates, troubleshooting, and expert guidance, freeing your team to focus on what matters most. With dedicated specialists and clear communication, you always know your software is secure, up to date, and performing at its best.
You’ll always have access to a dedicated help desk and project team, backed by 24/7 support. After onboarding, your relationship manager keeps you informed with scheduled check-ins and clear updates on all tickets and projects. You’ll never be left in the dark or struggle to reach the right expert, help is always just a call or email away.
Yes, application managed services can be tailored to your unique business needs. Whether you require support for industry-specific software or need help managing integrations, services are customized based on your environment, goals, and budget. This ensures you get targeted support and measurable results that align with your organization’s objectives.
The onboarding process typically takes 30 days to go live, with another 60 days for full integration. You’ll receive regular updates, weekly calls during onboarding, and a dedicated relationship manager to guide each step. The process is designed to minimize disruption and quickly deliver value, so your team stays productive throughout the transition.
Pricing starts at $1,250 per month, with initial investments beginning at $50,000. Most clients spend about $50,000 annually over a three-year agreement. Discounts may apply for larger organizations, and all pricing is transparent and based on a consistent managed service contract, ensuring you always know what to expect.