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Managed Desktop/Virtual Desktop Infrastructure (VDI)

Unlock seamless, secure access to desktops anytime, anywhere, supported by dedicated technical experts.

Eliminate downtime with 24/7 support and a 30-minute SLA, over 68% of tickets resolved same day.

Empower your workforce with fast onboarding, essential systems live within 30 days on average.

Protect sensitive data through proactive security monitoring and regular vulnerability assessments.

Scale confidently with dedicated project teams handling upgrades, PC builds, and network realignments.

Benefit from strategic planning and advocacy with a dedicated Relationship Manager by your side.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

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See Why Clients Trust enkompas for Managed Desktop/VDI

Experience seamless support, enhanced security, and measurable IT improvements, straight from real clients.

enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.

Sue Steege
President & CEO, Access Services

From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.

Randy J. Krakoff
CFO, National Aviary

We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.

Jeff Conley
Chief Operating Officer, EG Conley, P.C.

I ❤️ Enkompas!
Working with this team has been a great experience. They picked up on what we needed right away and delivered a smooth, high-quality solution faster than expected. The final result really helped elevate how we operate day to day. Their clear communication and ability to turn technical challenges into easy wins make them a partner we’re genuinely glad to have on our side.

Adrienne Anderson
Chief Operating Officer, BABB INC

enkompas always makes sure we are up to date with hardware, software, security training and backups. The Relationship Managers are friendly, responsive and trustworthy and go above and beyond by following up on issues when needed and sending someone onsite when necessary. It’s also nice to have the Help Desk just a phone call or email away. They are professional and knowledgeable and can resolve many of our issues within a few minutes, which minimizes our downtime. We appreciate our long-standing relationship. Thanks enkompas!

Lisa Shiring
Accountant, Phillips and Associates

We have worked with enkompas Technologies since 2008. They are a results-driven organization, providing multiple layers of technical assistance over the years. After a detailed initial business and technology assessment, they quickly improve your current infrastructure and help develop a long-term strategic plan. Fully certified and partnered with other managed solutions, their top-notch team is reliable, offering coverage from communications to cybersecurity, available 24x7x365.

Sue Klima
Director Business Operations at Akoya

Grateful to have Enkompas as our company’s IT support. Steve with Enkompas has gone above and beyond and has assisted our program remotely and in office on countless occasions. A running joke (and truth) around our office when something tech wise goes amiss is “We need Steve!!” – very thankful to have him here!

Katherine Maiorano

Comprehensive Managed Desktop/VDI Services for Modern Workforces

Centralized management, security, and expert support

Managed Desktop/VDI solutions centralize and secure your organization’s desktop environment, providing users with reliable access to their applications and data from any device or location. enkompas delivers a consistent, high-performance experience for every user, supporting hybrid and remote work models. Expect robust endpoint management, seamless updates, and continuous monitoring, backed by a dedicated helpdesk and project team that ensures smooth deployments, rapid troubleshooting, and minimal downtime.

Security is prioritized with layered protections, ongoing vulnerability assessments, and proactive patch management. enkompas employs industry best practices to safeguard sensitive data, detect threats early, and comply with evolving security standards. Regular audits, automated monitoring, and a SOC Type 2 certified approach ensure you remain protected against emerging risks and maintain compliance across your virtual desktop infrastructure.

Onboarding and scaling are streamlined by experienced Relationship Managers who guide your organization through every project and upgrade. With a structured onboarding process, your essential systems are operational within 30 days, and comprehensive support continues with regular check-ins and planning sessions. This ensures your environment adapts to changing business needs and that your team receives ongoing advocacy and expert guidance.

Proactive problem resolution is built into the Managed Desktop/VDI solution through continuous monitoring, real-time alerts, and a robust ticketing system. Over 68% of user tickets are resolved the same day, minimizing disruption and maximizing productivity. enkompas’ helpdesk and technical teams provide responsive support tailored to your organization’s unique requirements, allowing your staff to stay focused on core business objectives.

Custom project work, including PC builds, network realignments, and server upgrades, is managed by a dedicated project team. This ensures that your IT environment is optimized for performance, scalability, and reliability. Strategic recommendations are tailored to your industry and organizational goals, delivering measurable improvements and supporting long-term growth.

Cost predictability is enhanced by transparent pricing models and three-year Managed Service Contracts. This approach allows you to budget accurately, with a recommended buffer for unexpected projects and upgrades. Discounts are available for larger organizations, and additional project work can be scoped as needed to address evolving business requirements.

Proven Results: VDI Performance and Client Satisfaction Metrics

24/7

IT Helpdesk Availability

95%

Customer Satisfaction (120 Day)

20-3,000

Supported Users

Managed Desktop/Virtual Desktop Infrastructure (VDI) Secure, Flexible Workspaces for Your Team, Anywhere section image 1

Secure, Flexible Workspaces for Your Team, Anywhere

Gain secure, flexible access to business-critical applications and data from any location. Managed Desktop and VDI solutions streamline your IT environment, improve security, and support a hybrid or remote workforce without sacrificing performance. With dedicated technical teams and proven onboarding, you receive tailored solutions to meet evolving business requirements and mitigate risk.

Managed Desktop/Virtual Desktop Infrastructure (VDI) Consistent Uptime, Predictable Performance, and Complete Peace of Mind section image 2

Consistent Uptime, Predictable Performance, and Complete Peace of Mind

  • 24/7 support ensures your team stays productive and issues are resolved rapidly.
  • Proactive monitoring and patching minimize disruptions and prevent vulnerabilities.
  • Dedicated onboarding teams provide smooth transitions for your staff and systems.
  • Scalable infrastructure supports your growing business needs, up to 3,000 employees.
  • Strategic planning and advocacy keep your environment aligned with business goals.

Request a Managed Desktop/VDI Consultation Today

Experience a more secure and scalable desktop environment for your organization.

Request More Information
Managed Desktop/Virtual Desktop Infrastructure (VDI) Transform Your IT Experience with Measurable Improvements section image 3

Transform Your IT Experience with Measurable Improvements

Transform IT from a cost center to a strategic asset. Managed Desktop/VDI from enkompas streamlines your support, reduces recurring issues by 10-20% within three months, and delivers measurable improvements to user satisfaction. Leverage expertise across industries and a proven, relationship-focused approach for long-term reliability and security.

Case Studies

Access Services | Strengthening IT Infrastructure Through Strategic Partnership

Access Services | Strengthening IT Infrastructure Through Strategic Partnership

Over the past several years, Access Services has partnered with enkompas to build a modern, resilient IT environment. Moving beyond reactive support, enkompas has helped the organization understand its challenges, address pain points, and adopt IT solutions that meet today’s standards.
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EG Conley, P.C. | 20+ Years of IT Partnership

EG Conley, P.C. | 20+ Years of IT Partnership

For over two decades, EG Conley, P.C. has relied on enkompas to provide comprehensive IT support. What started as a break-fix relationship has grown into a full partnership, covering everything from help desk support to security monitoring and infrastructure audits.
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National Aviary | Strategic IT Partnership

National Aviary | Strategic IT Partnership

National Aviary turned to enkompas for comprehensive IT support, ranging from daily help desk assistance to building a state-of-the-art IT infrastructure and cybersecurity program. According to CFO Randy J. Krakoff, the partnership has delivered immense value to the organization.
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Frequently Asked Questions

Managed desktop/virtual desktop infrastructure (VDI) covers everything from secure, cloud-based desktops to daily technical support. You gain 24/7 help desk access, proactive maintenance, patch management, and robust security controls. Dedicated relationship managers ensure your environment is tailored to your needs, and regular audits help keep your IT strategy on track.

With managed desktop/virtual desktop infrastructure (VDI), your team can securely access their workspaces from anywhere, reducing downtime and enabling flexible work options. Fast response times, automated updates, and proactive troubleshooting mean fewer interruptions. The result is a smoother workflow, enhanced collaboration, and consistent performance across all devices.

The onboarding process starts with a complimentary environment consultation and on-site walkthrough to assess your needs. Essential items are typically ready for go-live within 30 days, with a comprehensive onboarding phase lasting up to 60 more days. You receive weekly calls during onboarding and scheduled check-ins to ensure a seamless transition and ongoing support.

Pricing for managed desktop services starts with a minimum investment of $1,250 per month and typically involves a three-year contract. Initial investments often begin at $50,000, with most clients spending $50,000 annually. Discounts are available based on organization size, and the agreement is always transparent with a consistent methodology and clear managed service contract terms.

What sets these services apart is a combination of 24/7 support, highly skilled technical teams, and dedicated relationship managers who act as your advocates. You benefit from proven leadership with 75+ years of combined experience, industry-specific expertise, and a focus on proactive planning. Frequent check-ins and a partnership-driven approach ensure your IT goals are always prioritized.