Automation
Eliminate manual IT tasks and boost your productivity with automation powered by proven expertise.
Address resource gaps by automating routine IT processes, 68% of tickets closed same day proves faster resolution.
Reduce recurring IT issues by up to 20% after automation, as measured in client environments post-implementation.
Minimize downtime with 24/7 automated monitoring and patch management for seamless business continuity.
Ensure compliance and data security through automated audits and vulnerability testing, trusted by 70+ organizations.
Dedicated project and relationship teams deliver tailored automation, resulting in 95% customer satisfaction.
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Our Clients
Trusted by Leading Organizations for Automation Success
See why companies rely on automation solutions to drive efficiency and security.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
President & CEO, Access Services
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
CFO, National Aviary
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
Chief Operating Officer, EG Conley, P.C.
Automation Services: Transform IT Operations and Boost Productivity
End-to-end workflow automation solutions
Automated Ticketing & Incident Response streamlines the entire support process by instantly routing issues to the right technical experts and triggering predefined workflows. This reduces manual handling and accelerates resolution times, ensuring that end-user disruptions are minimized. With a 30-minute SLA for issue acknowledgment and a same-day closure rate of 68%, automation delivers tangible improvements in service quality and user satisfaction.
Proactive Monitoring & Alerting uses advanced automation tools to monitor your IT environment 24/7, detecting anomalies and potential threats in real time. Automated alerts enable rapid intervention before issues escalate, while detailed reports support compliance and strategic planning. This service significantly reduces downtime and helps maintain a secure, stable infrastructure for your organization.
Patch Management Automation ensures that all systems and software are updated efficiently and consistently, reducing vulnerabilities and the risk of cyberattacks. Automated scheduling and deployment of patches are handled outside business hours by experienced teams, minimizing disruptions and ensuring compliance. Clients benefit from reduced risk and improved operational continuity.
Workflow Orchestration & Integration connects disparate IT systems and business applications through tailored automation scripts and integrations. This eliminates manual data entry and repetitive tasks, improving data accuracy and freeing up valuable staff time. The result is a more cohesive digital ecosystem and better alignment with your business processes.
Automated Compliance & Audit Reporting enables your organization to maintain regulatory standards effortlessly. Regular, scheduled audits and compliance checks are generated automatically, with findings delivered to your team for review. This provides transparency, supports audit readiness, and reduces the risk of non-compliance, all without increasing administrative overhead.
Custom Automation Development addresses unique workflow challenges with bespoke scripts and tools created by highly skilled technical teams. Whether you need automation for onboarding new users, managing network devices, or integrating specialized business systems, solutions are designed to your specifications and rigorously tested for reliability and security.
Automation Results: Key Metrics That Drive Real Impact
Nonprofits Monitor Networks
Customer Satisfaction Rating
First-Call Issue Resolution
Streamline IT Operations for Greater Efficiency and Control
Empower your business to operate smarter with tailored automation solutions. Automating critical IT workflows minimizes human error, accelerates response times, and frees up your technical staff to focus on strategic growth. Supported by dedicated project teams and industry-leading expertise, you gain measurable efficiencies, robust security enhancements, and the agility to scale with ease. Trust automation from a partner recognized for reliability and results.
Drive Productivity and Security with Customized Automation
- Automate repetitive IT tasks to reduce manual errors and operational bottlenecks.
- Enhance security posture through scheduled vulnerability scans and real-time alerts.
- Accelerate incident response and resolution with automated ticketing and workflow orchestration.
- Improve compliance with routine, automated audit procedures and reporting.
- Benefit from a dedicated relationship management team that ensures your automation aligns with business goals.
Book Your Complimentary Automation Consultation Now
Unlock efficiency, reduce manual tasks, and streamline your IT operations today.
Achieve Reliable Results with Expert-Led Automation
Gain peace of mind with automation that adapts to your unique environment. Comprehensive onboarding and regular strategic check-ins guarantee smooth integration and continuous improvement. Automation is supported by robust service level agreements, a highly skilled support team, and decades of leadership expertise, giving your organization a trusted path to digital transformation and measurable ROI.
Other IT Services We Offer
Frequently Asked Questions
The automation service is designed to eliminate manual IT tasks by implementing custom workflows that handle repetitive processes, system monitoring, patch management, and ticket resolution. You benefit from scheduled vulnerability scans, automated compliance audits, and real-time alerts that keep your environment secure and efficient. Dedicated project and relationship teams ensure solutions are tailored to your unique needs, supporting businesses from 20 up to 3000 employees.
Automation addresses the root causes of recurring IT issues by standardizing responses and proactively managing routine maintenance tasks. On average, client environments see a 10-20% reduction in repeat problems within three months after automation is implemented, as measured by ticket data. This means your team spends less time on repetitive troubleshooting and more time focused on strategic initiatives.
The process starts with a complimentary environment consultation, including an initial call and on-site walkthrough to assess your current IT landscape. From there, a dedicated project team develops tailored automation workflows based on your needs. Weekly calls during onboarding and regular check-ins with relationship managers ensure a smooth transition and ongoing optimization.
Initial investments for automation typically start at $50,000, with most clients allocating an additional $50,000 annually over a three-year period. Essential automation elements are usually live within 30 days, with a comprehensive onboarding process completed in about 90 days. Pricing is transparent and based on a consistent managed service contract framework, with discounts available depending on your organization’s size.
You gain access to Pennsylvanias most technically gifted automation team, supported by a robust help desk, dedicated project teams, and 24/7 monitoring. The service is trusted by over 70 organizations and consistently delivers a 95% customer satisfaction rating. Unlike transactional competitors, you benefit from a partnership approach, with proactive planning, personalized attention, and proven expertise across multiple industries.