Managed Desktop/Virtual Desktop Infrastructure (VDI)
Unlock seamless, secure access to desktops anytime, anywhere, supported by dedicated technical experts.
Eliminate downtime with 24/7 support and a 30-minute SLA, over 68% of tickets resolved same day.
Empower your workforce with fast onboarding, essential systems live within 30 days on average.
Protect sensitive data through proactive security monitoring and regular vulnerability assessments.
Scale confidently with dedicated project teams handling upgrades, PC builds, and network realignments.
Benefit from strategic planning and advocacy with a dedicated Relationship Manager by your side.
Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)
Our Clients
See Why Clients Trust enkompas for Managed Desktop/VDI
Experience seamless support, enhanced security, and measurable IT improvements, straight from real clients.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
President & CEO, Access Services
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
CFO, National Aviary
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
Chief Operating Officer, EG Conley, P.C.
Comprehensive Managed Desktop/VDI Services for Modern Workforces
Centralized management, security, and expert support
Managed Desktop/VDI solutions centralize and secure your organization’s desktop environment, providing users with reliable access to their applications and data from any device or location. enkompas delivers a consistent, high-performance experience for every user, supporting hybrid and remote work models. Expect robust endpoint management, seamless updates, and continuous monitoring, backed by a dedicated helpdesk and project team that ensures smooth deployments, rapid troubleshooting, and minimal downtime.
Security is prioritized with layered protections, ongoing vulnerability assessments, and proactive patch management. enkompas employs industry best practices to safeguard sensitive data, detect threats early, and comply with evolving security standards. Regular audits, automated monitoring, and a SOC Type 2 certified approach ensure you remain protected against emerging risks and maintain compliance across your virtual desktop infrastructure.
Onboarding and scaling are streamlined by experienced Relationship Managers who guide your organization through every project and upgrade. With a structured onboarding process, your essential systems are operational within 30 days, and comprehensive support continues with regular check-ins and planning sessions. This ensures your environment adapts to changing business needs and that your team receives ongoing advocacy and expert guidance.
Proactive problem resolution is built into the Managed Desktop/VDI solution through continuous monitoring, real-time alerts, and a robust ticketing system. Over 68% of user tickets are resolved the same day, minimizing disruption and maximizing productivity. enkompas’ helpdesk and technical teams provide responsive support tailored to your organization’s unique requirements, allowing your staff to stay focused on core business objectives.
Custom project work, including PC builds, network realignments, and server upgrades, is managed by a dedicated project team. This ensures that your IT environment is optimized for performance, scalability, and reliability. Strategic recommendations are tailored to your industry and organizational goals, delivering measurable improvements and supporting long-term growth.
Cost predictability is enhanced by transparent pricing models and three-year Managed Service Contracts. This approach allows you to budget accurately, with a recommended buffer for unexpected projects and upgrades. Discounts are available for larger organizations, and additional project work can be scoped as needed to address evolving business requirements.
Proven Results: VDI Performance and Client Satisfaction Metrics
IT Helpdesk Availability
Customer Satisfaction (120 Day)
Supported Users
Secure, Flexible Workspaces for Your Team, Anywhere
Gain secure, flexible access to business-critical applications and data from any location. Managed Desktop and VDI solutions streamline your IT environment, improve security, and support a hybrid or remote workforce without sacrificing performance. With dedicated technical teams and proven onboarding, you receive tailored solutions to meet evolving business requirements and mitigate risk.
Consistent Uptime, Predictable Performance, and Complete Peace of Mind
- 24/7 support ensures your team stays productive and issues are resolved rapidly.
- Proactive monitoring and patching minimize disruptions and prevent vulnerabilities.
- Dedicated onboarding teams provide smooth transitions for your staff and systems.
- Scalable infrastructure supports your growing business needs, up to 3,000 employees.
- Strategic planning and advocacy keep your environment aligned with business goals.
Request a Managed Desktop/VDI Consultation Today
Experience a more secure and scalable desktop environment for your organization.
Transform Your IT Experience with Measurable Improvements
Transform IT from a cost center to a strategic asset. Managed Desktop/VDI from enkompas streamlines your support, reduces recurring issues by 10-20% within three months, and delivers measurable improvements to user satisfaction. Leverage expertise across industries and a proven, relationship-focused approach for long-term reliability and security.
Frequently Asked Questions
Managed desktop/virtual desktop infrastructure (VDI) covers everything from secure, cloud-based desktops to daily technical support. You gain 24/7 help desk access, proactive maintenance, patch management, and robust security controls. Dedicated relationship managers ensure your environment is tailored to your needs, and regular audits help keep your IT strategy on track.
With managed desktop/virtual desktop infrastructure (VDI), your team can securely access their workspaces from anywhere, reducing downtime and enabling flexible work options. Fast response times, automated updates, and proactive troubleshooting mean fewer interruptions. The result is a smoother workflow, enhanced collaboration, and consistent performance across all devices.
The onboarding process starts with a complimentary environment consultation and on-site walkthrough to assess your needs. Essential items are typically ready for go-live within 30 days, with a comprehensive onboarding phase lasting up to 60 more days. You receive weekly calls during onboarding and scheduled check-ins to ensure a seamless transition and ongoing support.
Pricing for managed desktop services starts with a minimum investment of $1,250 per month and typically involves a three-year contract. Initial investments often begin at $50,000, with most clients spending $50,000 annually. Discounts are available based on organization size, and the agreement is always transparent with a consistent methodology and clear managed service contract terms.
What sets these services apart is a combination of 24/7 support, highly skilled technical teams, and dedicated relationship managers who act as your advocates. You benefit from proven leadership with 75+ years of combined experience, industry-specific expertise, and a focus on proactive planning. Frequent check-ins and a partnership-driven approach ensure your IT goals are always prioritized.