Co-Managed IT Services
Bridge IT resource gaps and strengthen your team with co-managed expertise, gain 24/7 support and proven results.
Close IT resource gaps instantly, 68% of tickets resolved same day with expert support teams.
Access 24/7 coverage and proactive monitoring, reduce risk and downtime, proven by 30-min response SLAs.
Benefit from strategic planning and dedicated Relationship Managers, trusted by 70+ organizations.
Accelerate IT projects, specialized teams handle PC builds, server upgrades, and network realignment.
Improve user satisfaction, 95% customer satisfaction rating over the last 120 days.
Request a Quote for our Co-Managed IT Services
What Clients Say About Co-Managed IT with enkompas
See how organizations strengthen IT operations, improve security, and build lasting partnerships.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
President & CEO, Access Services
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
CFO, National Aviary
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
Chief Operating Officer, EG Conley, P.C.
Comprehensive Co-Managed IT Service Breakdown
Co-managed IT support bolsters your internal team with immediate access to a highly skilled helpdesk, specialized project resources, and a deep bench of technical experts. enkompas provides flexible, scalable support, whether you need 24/7 monitoring, issue resolution, or backup during busy periods. This service delivers reduced downtime, faster ticket resolution, and ensures critical issues never fall through the cracks.
Project delivery from enkompas gives you a dedicated team to handle complex IT initiatives. Whether it’s network realignment, PC deployments, or server upgrades, the project team collaborates directly with your staff, ensuring strategic alignment, clear communication, and expert execution. Projects are scoped, scheduled, and delivered with minimal disruption to your business.
Cybersecurity and compliance management protects your environment from evolving threats. With SOC Type 2 certified processes, vulnerability assessments, and proactive monitoring, enkompas strengthens your defenses. Services include firewall management, endpoint protection, and periodic security audits to safeguard sensitive data and maintain regulatory compliance.
Dedicated Relationship Managers ensure seamless communication and proactive IT planning. Acting as your advocate, the RM oversees service delivery, budgeting, and strategic alignment, so your IT roadmap evolves with your business. Regular meetings and transparent reporting foster trust, drive accountability, and keep your goals front and center.
Onboarding and transition support ensures a smooth launch. enkompas starts with a complimentary environment consultation, including an initial call and on-site walkthrough. Essential items are in place within 30 days, with comprehensive onboarding completed in 60 more, so you see value quickly and gain confidence in your new partnership.
Performance reporting and continuous improvement track the health and efficiency of your IT environment. With clear metrics, such as same-day ticket resolutions and customer satisfaction rates, your team receives actionable insights and recommendations, ensuring ongoing optimization and measurable results over time.
Proven Results: Key Metrics from Co-Managed IT Partnerships
Tickets resolved the same day
Companies supported by enkompas
Customer satisfaction rating
Extend Your IT Capabilities Without Adding Overhead
Co-Managed IT Services from enkompas empower your internal IT team with advanced expertise, scalable resources, and best-in-class tools, while you retain control. Gain access to a robust helpdesk, dedicated project specialists, and proactive support, all guided by Relationship Managers who understand your business goals. Experience measurable improvements in efficiency, uptime, and risk reduction from day one.
Get Proactive Support and Project Delivery You Can Trust
- Fill critical resource gaps with a team of 49 Tier I, 28 Tier II, and 16 Tier III support technicians
- Accelerate resolution, 68% of end user tickets closed same day, 82% within 5 days
- Enhance cybersecurity and compliance with SOC Type 2 certified processes
- Ensure accountability via industry-leading SLAs and dedicated Relationship Managers
- Optimize IT projects with a seasoned project team for custom solutions
Request Your Complimentary Co-Managed IT Consultation Today
Partner with seasoned IT specialists to close resource gaps and achieve more every day.
Build a Lasting Partnership for Long-Term IT Success
Enjoy a seamless, consultative partnership with enkompas, trusted by organizations like Access Services and National Aviary. Regular check-ins, transparent reporting, and collaborative planning ensure your IT evolves with your business, not against it. Experience a 10, 20% average reduction in recurring issues within 3 months when you leverage our recommendations.
Frequently Asked Questions About Co-Managed IT Services
Co-Managed IT Services let your in-house team partner with enkompas experts, giving you extra hands and deep expertise exactly where you need it. You keep control, while gaining rapid response, advanced tools, and strategic support to fill any gaps. It’s a flexible, collaborative approach that helps you scale and strengthen IT without replacing your staff.
Co-Managed IT is designed to support businesses of all sizes, from 20 to 3,000 employees. If you have an internal IT team but need help with complex projects, daily support, or advanced cybersecurity, this service is a great fit. It’s especially valuable for organizations experiencing resource gaps or needing specialized expertise.
With co-managed IT, you decide what to keep in-house and what to delegate. Your team can handle day-to-day needs, while enkompas provides 24/7 support, project delivery, and strategic guidance. You get a scalable partnership that adapts as your needs evolve, without losing control or visibility over your IT environment.
enkompas delivers a seamless onboarding process, including an initial consultation, on-site walkthrough, and dedicated Relationship Manager for ongoing communication. Weekly calls, regular check-ins, and comprehensive documentation ensure your team is supported every step of the way, so you gain value from day one.
Yes, co-managed IT services with enkompas are highly customizable. You choose which functions to keep internal and which to delegate. Services can include helpdesk support, project delivery, cybersecurity, and more, tailored to your business goals, industry requirements, and existing IT team strengths.