Mid-Sized Business
Empower your business with IT solutions built for growth and security, supported by Pennsylvania’s most technically gifted MSP.
Bridge IT resource gaps with a dedicated help desk and project teams, backed by a 95% client satisfaction rate.
Minimize downtime with 24/7 support and immediate issue acknowledgment via a 30-minute contractual SLA.
Stay secure in an evolving threat landscape with proactive cybersecurity programs and periodic audits.
Gain strategic IT direction from Relationship Managers who align technology with your business goals.
Accelerate onboarding with essential systems live in 30 days and a seamless, consultative process.
Request a Quote for our Mid-Sized Business
What Mid-Sized Businesses Are Saying
Trusted by organizations like Access Services, National Aviary, and EG Conley, P.C.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
President & CEO, Access Services
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
CFO, National Aviary
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
Chief Operating Officer, EG Conley, P.C.
Comprehensive IT Services for Mid-Sized Businesses
Tailored technology solutions for your evolving needs
Receive 24/7 IT support from Pennsylvania’s most responsive help desk, ensuring issues are acknowledged immediately and resolved quickly to minimize business disruption.
Benefit from a dedicated Relationship Manager who provides ongoing advocacy, IT budget planning, and strategic guidance to align technology with your goals.
Comprehensive cybersecurity programs, including periodic audits and vulnerability testing, keep sensitive data protected and your business compliant.
Expert project management delivers successful PC builds, network upgrades, server migrations, and more, bridging resource gaps for growing businesses.
Streamlined onboarding gets your essential systems live in 30 days, with a complete and consultative process tailored to your environment.
Service Level Agreements (SLAs) guarantee accountability, with 68% of end-user tickets closed same day and 82% within five days for rapid resolution.
Proactive monitoring and alerting detect and resolve issues fast, with monitoring tickets averaging a 15-minute resolution time.
Industry expertise across healthcare, manufacturing, nonprofit, and technology ensures your unique requirements and compliance needs are understood and met.
Regular technology reviews and environment consultations help identify opportunities for improvement, efficiency, and cost savings in your IT operations.
Proven Results and Measurable Impact for Mid-Sized Businesses
Years serving mid-sized businesses
Average customer satisfaction rating
Same-day ticket resolution rate
Transformative IT Solutions for Mid-Sized Business Growth
Mid-sized businesses require more than just basic IT support, they need a proactive, strategic partner. With a dedicated help desk, project teams, and relationship managers, you receive tailored IT solutions that drive real business outcomes. Experience industry-leading response times, regular check-ins, and robust security programs designed to protect your growth and reputation.
What You Gain With a True IT Partnership
- Dedicated Relationship Managers ensure ongoing communication and strategic planning.
- 24/7 support keeps your business running with minimal disruption.
- Comprehensive cybersecurity, including audits and vulnerability testing, protects your business.
- Seamless onboarding and regular reviews align IT with your evolving needs.
- Proven experience across healthcare, manufacturing, and nonprofit verticals.
Request Your Complimentary IT Consultation Today
Experience proactive, expert IT management tailored for mid-sized businesses.
Expertise, Accountability, and Proven Results, All in One Package
Mid-sized organizations benefit from a holistic MSP approach, combining technical expertise with relationship-driven service. You receive personalized attention, predictable costs, and a team that understands your industry. Regular performance reviews and transparent reporting keep your IT strategy aligned with your business objectives.
Frequently Asked Questions About Mid-Sized Business IT Services
Mid-sized businesses benefit from dedicated support teams, proactive relationship management, and tailored solutions designed to meet your unique needs. You receive transparent pricing, regular check-ins, and expert guidance to ensure your IT environment is secure, scalable, and aligned with your business goals.
Onboarding typically takes 30 days for essential systems to go live, with a full, comprehensive onboarding process completed in about 90 days. You’ll have weekly calls during onboarding and scheduled check-ins afterward to ensure a seamless transition and ongoing support from your dedicated team.
Service agreements are structured as three-year contracts for most mid-sized businesses, providing predictable costs and stable, long-term IT partnership. This approach ensures you receive consistent value, proactive support, and strategic planning tailored to your organization’s needs.
Yes, you receive a dedicated Relationship Manager responsible for ongoing communication, planning, and advocacy. Your RM ensures clear alignment with your business goals, helps with IT budgeting, and is your point of contact for escalations or special projects.
You receive 24/7 support, proactive monitoring, and a robust help desk with immediate issue acknowledgment and contracted SLAs. Most tickets are resolved quickly, with 68% closed same day and 82% within five days, minimizing disruption to your business.