As an EHR consultant, my mission is to ensure your agency fully leverages your Electronic Health Record (EHR) system. enkompas empowers secure, scalable EHR systems, and our other consultants and I bring the expertise, tools, and strategies needed to enhance your workflows and improve outcomes. For us to achieve the ultimate EHR success, it’s important to set expectations and ensure both our teams are aligned. Here’s how you can maximize your EHR investment, seeing the project through my eyes.
Our Commitment to Clients’ EHR Success
When you engage with enkompas, you’re not just hiring a consultant—you’re gaining a dedicated partner. We provide a phased approach, tailored to and aligned with your agency’s mission, helping you achieve operational efficiency and compliance.
You can expect us to guide you through every phase of the EHR lifecycle, from planning and implementation to post-go-live support. We work diligently to ensure your system delivers on its promises, but we also need your active involvement. Simply put, we are on your team—we succeed when you succeed.
What We Bring to the Table
Our role extends far beyond system configuration. We offer comprehensive expertise in areas such as:
Experience Growth in Your Company Through EHR Optimization
- EHR Customization vs. Standardization: Every organization has unique needs, but not every feature of your EHR system can be fully customized. We work with you to strike the right balance between customization and standard features to meet your goals while keeping the care record sustainable.
- The Process of Implementation: Successful EHR implementation is a phased journey, not a one-time event. We’ll guide you through planning, configuration, testing, and training to ensure the system fits your operational needs. Patience and attention to detail are crucial for long-term success.
- Data Migration and its Complexity: Moving from a legacy or paper system to a new EHR requires careful planning and execution. Data integrity is paramount, and we ensure that this process is handled meticulously. However, data cleanup on your end before migration is essential.
How You Can Maximize EHR Success
Now that we’ve laid out our role in your EHR success, let’s take a look at what your agency can do to ensure your implementation or optimization initiative goes as smoothly and as effectively as possible.
Training Participation is Crucial
One of the most common challenges we face is low participation in training. EHR systems are powerful, but they’re only as effective as the users operating them. To maximize your investment, we need your team to commit to training sessions. By underinvesting in training, your staff may struggle to use the system efficiently, leading to costly delays and errors post-implementation.
Additionally, we recommend designating super users—internal team members who can act as in-house experts and provide scaffolding support to their peers.
A Train-the-Trainer approach can further enhance this by empowering a select group of staff to become the primary trainers within your organization. These individuals will receive in-depth training and be responsible for educating their colleagues, ensuring the knowledge is distributed efficiently across teams.
These methods not only strengthen internal expertise but also create a sustainable support system that can address questions and challenges as they arise.
We Can’t Do It Alone
For us to deliver a system that truly fits your organization’s care record needs, your participation is critical. We rely on your team to provide feedback, test workflows, and make decisions that will shape the system’s functionality. User Acceptance Testing (UAT) is a key part of this process—your team must actively participate in testing to ensure the system works as intended in real-world scenarios. Think of us as the architects, but you are the ones laying the foundation. Open communication and active involvement ensure we deliver a solution that meets your expectations.
Change Management is Non-Negotiable for EHR Success
An EHR implementation represents more than a new piece of technology. It typically requires changes to workflows, staff responsibilities, and even the culture of your organization. Organizational Change Management (OCM) is critical in helping staff adapt to these changes. We encourage you to invest time in preparing your team for this transformation to avoid resistance and ensure a smooth transition.
We Are on Your Team
Implementing an EHR system can be transformative, but it’s not a panacea for challenges related to change management, staffing, or operational inefficiencies. Realistic expectations about timelines, outcomes, and the learning curve will help your agency embrace the system without frustration. We’ll guide you through each phase but remember that true transformation takes time and effort.
At the end of the day, our success is measured by your success. We see ourselves as part of your team, working towards the shared goal of improving how your agency operates through technology. By understanding the realities of EHR implementation and actively partnering with the enkompas team, you’re setting the stage for a smoother, more efficient system that can grow with your organization.
Together, we’ll ensure your EHR system not only meets your immediate needs but continues to support your long-term growth and success.
About enkompas
enkompas powers your entire technology environment, working closely with your team to provide strategic enterprise technology solutions. With nearly 30 years of experience as a trusted managed IT services partner, our goal is to help you build a secure, scalable organizational roadmap. Contact us for more information on how enkompas Technology Solutions can help your organization select an EHR, achieve EHR implementation success, and support your secure tech environment with our subject matter expertise and proven Organizational Change Management Blueprint.
